Shipper-side freight intelligence
Ongoing freight advisory support for small and mid-sized shippers.
Old-school freight truth. AI-powered insight. Shipper-side clarity.
The Supported Shipper gives shippers experienced freight judgment before decisions turn into cost, confusion, vendor leverage, or avoidable freight waste.
Freight Intelligence. Better decisions. Lower costs.
Book the Retainer Fit Call only if you are considering ongoing monthly advisory support.
Built from 30 years across legal affairs, business development, freight brokerage, and shipper-side advisory judgment.
Start here
One-time issue
Book a $250 Freight Advisory Call.
Best for invoice questions, accessorial charges, broker explanations, lane pricing concerns, vendor issues, or one freight decision you want reviewed.
Book a $250 Freight Advisory CallOngoing support
Book a Retainer Fit Call.
Best for shippers considering monthly shipper-side advisory support at $1,999/month with a 90-day minimum.
This is a fit/qualification call, not a free consulting session.
Book a Retainer Fit CallThe problem
AI can speed up pricing, tendering, tracking, audit, and procurement. Used well, it gives shippers a clearer way to organize freight data, compare documents, and spot patterns that used to stay buried.
But AI does not know what a broker left unsaid on the booking call. It does not know why the accessorial showed up after the fact. It does not know whether the market explanation was real or convenient.
The information gap is always the key variable. The side with less information usually pays for it. Freight is no different.
The Supported Shipper was built by someone who sat on the broker side of that table. At RXO, the job was to know the market, know the margin, and know what a shipper would likely accept. That is not a criticism of brokers; it is how the industry works. But shippers deserve to know what that conversation looks like from the other side.
Shippers who review freight spend, invoice leakage, and broker performance typically identify 8-15% in avoidable cost. The Supported Shipper helps you find it.
Built from 30 years across legal affairs, business development, freight brokerage, and shipper-side advisory judgment, The Supported Shipper gives small and mid-sized shippers practical freight intelligence before decisions turn into cost, confusion, vendor leverage, or avoidable freight waste.
Core recurring offer
Better freight decisions before money leaks out.
The Freight Advisor Retainer is ongoing shipper-side freight advisory support for small and mid-sized shippers that want experienced freight judgment available before decisions turn into cost, confusion, vendor leverage, or avoidable freight waste.
I advise. Your team executes. The retainer provides advisory review, questions, recommendations, and freight judgment. Execution remains with the client's team.
The Retainer Fit Call is a free qualification call for shippers considering the ongoing $1,999/month Freight Advisor Retainer. It is not consulting, invoice analysis, lane review, broker advice, or pick-my-brain time.
Fit call boundary
A free, 20-minute call to decide one question: whether ongoing shipper-side freight advisory makes sense for your operation.
It is not freight advice. It is not an invoice review. It is not the $250 Freight Advisory Call given away for free.
If you have a single freight question, an invoice that needs reviewing, or a broker explanation you want challenged, the $250 Freight Advisory Call is the right starting point. That is what it is built for.
The Fit Call is for shippers considering the $1,999/month Freight Advisor Retainer. On the call, we determine:
Best fit: recurring freight spend, an operations team already in place to execute, and freight decisions repeating often enough that one-off calls stop making sense.
If the Fit Call surfaces that a single Advisory Call or Invoice Review is the better starting point, you will hear that - straight.
Public offer ladder
Start with a focused question when that is enough. Use the retainer when freight decisions keep repeating and you need experienced judgment available before cost leaks out.
Focused call
A direct advisory call for one freight question, broker explanation, pricing concern, vendor issue, or decision that needs experienced review before you move forward.
Quick review
A focused review of a freight invoice, accessorial charge, quote mismatch, broker explanation, or supporting documents so you know what to question and why.
Primary offer
Ongoing advisory support for small and mid-sized shippers that want shipper-side freight judgment available before recurring decisions become avoidable freight waste.
Book this only if you are considering ongoing monthly advisory support.
Book a Retainer Fit CallWhat gets clarified
The AI era
AI can organize freight information. Freight experience interprets it.
The question is not whether freight AI is useful. It is. The question is whether the output is being interpreted by someone who understands lanes, brokers, carriers, invoices, accessorials, service failures, and commercial risk.
The Supported Shipper uses AI where it helps organize quotes, invoices, rate confirmations, broker communication, lane history, accessorial patterns, and vendor claims. Freight experience decides what the findings mean, what deserves a challenge, and what the shipper should ask next.
Who it is for
Why Joseph
Joseph Garcia spent 20 years brokering freight across dry van, reefer, flatbed, LTL, air, ocean, and expedited modes. At RXO, he ranked top 5 at branch level and top 25 companywide, managing more than 150 loads a month across 100+ active accounts.
He knows how freight margin gets built. He knows what gets left unsaid on the booking call. He knows why accessorials show up after the fact, and how poor communication turns routine loads into expensive problems.
Before freight, he spent 23 years as Director of Legal Affairs and Business Development. That work taught him one thing freight kept proving: the information gap is always the key variable. The side with less information usually pays for it.
Freight is no different.
That broker-side experience now powers The Supported Shipper, built entirely around shipper-side clarity. The Freight Advisor Retainer turns 30 years of legal, freight, and business judgment into ongoing support for small and mid-sized shippers — pricing review, broker communication review, invoice and accessorial review, and practical advisory before money leaks out.
Across legal affairs, business development, freight brokerage, and shipper-side advisory judgment
Revenue growth experience from legal affairs and business development leadership
Average performance against minimum expectations while managing 150+ monthly loads across major freight modes
Clear logic, sharp wit, not a wasted word.
How it works
For a call or review, send the invoice, rate confirmation, broker email, or decision you want examined. For the Fit Call, a short description of your freight operation and what you are trying to solve is enough.
You get clearer questions, practical flags, and shipper-side judgment. I advise. Your team executes.
FAQ
The Freight Advisor Retainer is the primary offer. It provides ongoing advisory support for recurring freight decisions, pricing questions, invoice issues, accessorials, vendor explanations, and freight cost clarity.
Send the invoice, quote or rate confirmation, accessorial backup, and any broker or vendor explanation you want reviewed. We work with what you have.
Yes. All reviews are conducted remotely. We work with shippers anywhere in the United States.
No. The Supported Shipper does not sell brokerage, software, managed transportation, or carrier services. The work is built entirely around shipper-side clarity.
Large projects, bulk invoice audits, full network reviews, RFP support, contract review, vendor meetings, claims handling, TMS work, and managed transportation execution are scoped separately.
No. This is advisory support, not unlimited freight department labor. I advise. Your team executes.
Final step
Pick the level that fits the freight question in front of you.
If it is not a fit on either side, you will get a straight answer.
Freight Intelligence. Better decisions. Lower costs.
